Frequently asked questions

Are TELLURIAN items authentic?

All the merchandise sold on our web-site is 100% authentic. We are manufacturers with vision and creativity out of this world. Each piece designed by us being limited edition.

Is your Customer Service available for clients?

Our Costumer Service is available to assist you with any question you might have. If you have any concerns or questions, please contact us.

Where can I find sizes?

You can click on “view size guide” next to the product size on any item’s page to view the size conversions.

Where are our clothes made?

Our clothes are designed and manufactured in Venezuela with Colombian fabrics.

Does the quality of your cloth fade when washed?

No, our pieces are high quality therefore you can perfectly wash out without damaging it. In fact, our quality control team performs relevant tests before each piece is manufactured.

What kind care Tellurian pieces require?

Tellurian pieces should be hand washed. We recommend to wash softener, do not twist, dry in the shade and use a warm iron or iron backwards

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